Commitment to Accessibility
Ameristar Black Hawk is committed to providing guests with access to information, services, and facilities, regardless of disability status. To that end, Ameristar Black Hawk offers a number of accessible rooms and built-in accessibility features in its facilities. The Ameristar Black Hawk website also incorporates elements that provide accessibility to guests with disabilities.
Requests for Reasonable Accommodations
Guests who need a reasonable accommodation to access information, services, or facilities at Ameristar Black Hawk or via the Ameristar Black Hawk website should send an email to ACBHHotelLeadership2@pnkmail.com or call us at 720-946-4000 (dial extension 0 to contact guest services) to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Guests should include contact information such as an email address or telephone number at which they can be reached. Ameristar Black Hawk may need sufficient notice to provide a reasonable accommodation, depending on the nature of the requested accommodation.
Ameristar Black Hawk welcomes calls from guests who use telephone relay services.
Guests with disabilities who experience accessibility issues with our website may notify us by sending an email to ACBHHotelLeadership2@pnkmail.com or calling us at 720-946-4000 (dial extension 0 to contact guest services). In your communication to us, please specify the nature of the accessibility difficulty, including the web address, that may have presented an accessibility challenge.
Links to Third Party Websites
The Ameristar Black Hawk website contains links to certain websites hosted and controlled by third party entities. Ameristar Black Hawk does not make representations with regards to the accessibility of these websites and is unable to remediate barriers to access that users with disabilities may experience in using such websites.